Service & Quality
In MECÀNIQUES TROEM the service is always present, always professional and at the same time close.
Since the first contact our technicians are involved, with his multidisciplinary knowledge and with a deep interest on your needs and requirements. We will advise you through all the stages of design and production.
What comes next? We supply with a high degree of quality and on the scheduled deadlines and terms .
Essentially we work for your satisfaction and confidence.
Our Quality System is certified under the standard UNE-EN ISO 9001. We have growth under this standard with the strong conviction and commitment with the continual improvement. This pilosophy is refected in our Quality Policy.
Some actions that we carry out to assure the quality are:
- Inspection Plans
- Reception Inspection
- Processes and Production control
- Testing, calibration and certification of the measurement equipment
- Design and fabrication of gauges
- Non Quality management
- Non Conformities management (Internal & External)
We assure the quality with the technological elements needed and with control stations at machine, where the worker does the ruled self-controls. These self-controls are reinforced with second inspections made by the Quality Department personnel.
5 SENTENCES TO SUMMARIZE HOW THE QUALITY IS UNDERSTOOD IN MECÀNIQUES TROEM:
- The direction is the driving force behind the culture of quality.
- Quality is a strategic factor for our success.
- Meet with customer specifications is responsibility of each worker.
- We work to prevent the appearance of defects, our goal is "0 DEFECTS"
- The aim of the undertaken action is always the full satisfaction of the customer.